Imprivata CEO Fran Rosch said AI agents should be treated similarly to the way hospitals treat a new contract nurse — vetted, monitored and then cut off as soon as the job is done.
Epic faced an FTC antitrust probe this week, but that didn't stop the EHR giant from unveiling a wave of new AI tools at its annual conference.
We are taking a look at how health insurers are using AI, defining success, and managing cybersecurity risks. Give us your opinions by completing our brief, anonymous survey.
Most healthcare organizations are experimenting with AI. Few are preparing to manage AI agents as participants in everyday healthcare workflows.
In this episode of the MedCity Pivot Podcast, CVS Health Aetna's chief digital and technology officer talks about how the insurance business is using AI, especially agentic AI, in healthcare. Point to note: AI is not used in automatic denials of coverage.
Grove AI’s technology uses voice agents to recruit eligible patients for clinical trials. Formed in 2024, the startup’s rapid growth led to its acquisition by Hippocratic AI earlier this year.
Assured Health raised $19 million for its AI agents that verify provider credentials and manage insurance enrollment for health systems and group practices. The startup said it can cut a process that usually takes months down to days.
Healthcare decision-makers, especially at pharmaceutical companies, must prioritize patient input. Data collected from social media listening is a significant step in the right direction.
We are moving into an era where we can finally converse with our data. We can ask, "Why are denials spiking in Region X?" or "Show me the safety profile of this cohort," and receive an answer, not a spreadsheet.
Penn Medicine is integrating K Health’s AI-powered patient intake agents into its virtual primary care service. The health system says the goal is to free up time for patient care rather than information-gathering.
Patients are trying to navigate insurance confusion, coordinate care, manage prescriptions, and understand the following steps that often feel unclear. Static chatbots were never built for this level of responsibility. Agentic AI is. Or at least that is the idea.
These three patterns keep showing up, and each is much cheaper to prevent than to fix later.
What if health plans could identify member decline before an avoidable hospitalization occurs? Real-time clinical visibility into long-stay SNF members uncovers risk earlier and drives better outcomes.
Access to AI-powered digital MSK care options reduces wait times and allows patients to move directly into the right care instead of stair-stepping from hospital inpatient to primary care physicians to physical therapy.
Organizations that focus on execution will reduce variability, improve cash flow, and build resilience against ongoing industry pressure. They will also be better positioned to integrate future innovations as healthcare continues to evolve.
When clinics select an AI partner - especially for AI Voice Agents - the expectation is that the tool gets the job done. Without integration into your systems and workflows, that rarely happens. Clinics end up with an incomplete solution that never adds the expected value and fails at the exact use cases AI should be best at.
Innovaccer is committing $250 million to expand its AI agent platform, which automates workflows across areas like prior authorization, revenue cycle management and population health. The move comes amid an ongoing debate over whether administrative AI tools can ultimately reduce costs for providers.
"We spend a lot of time focused on building the experiences that we think are the future of healthcare, and we don't spend a heck of a lot of time worrying about what other people are doing," declares Dan Caron, founder and CEO of Health Universe. Here's a Q&A with the leader of the Kleiner Perkins-backed company.