Cut Through The Hype: 3 Things To Know Before Adopting Agentic AI
"Agentic AI" is the next solution to help fix what healthcare has been focused on for years - connecting patients to care easily and efficiently, while reducing staff burden.
For Merck, AI Puts Humans In the “Right Room”
The healthcare industry is contending with a difficult question: how to properly wield AI without taking on too much risk? Inherent in this battle is the role of humans. Here's how Merck's chief data officer is viewing AI.
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Could QuantalX’s Device Make Managing Brain Health Easier?
CEO and neuroscientist Dr. Iftach Dolev on how the new device can bring a powerful tool to psychiatrists and neurologists alike.
How Hospitals Are Keeping Up with the Rapid Rise of AI
At MedCity News’ Tête-à-tête Health event, executives from Sutter Health and Tampa General Hospital discussed how they are deploying AI, as well as how they are keeping governance and the human touch at the forefront.
Hyro Snags $45M for Its Conversational AI Agents
Agentic AI company Hyro has now raised a total of $95 million. Its agents, which automate call center workflows, are used by health systems including Intermountain Healthcare, Bon Secours Mercy Health, Hackensack Meridian Health, Baptist Health and Sutter Health.
LLMs Have Eaten the Internet — Now They’re Starving on Themselves
The way forward isn’t bigger models. It’s smaller, smarter ones. Small Language Models (SLMs) are designed to do what LLMs can’t: learn from enterprise data and focus on specific problems.
How Sutter Health Uses AI Agents to Handle Patients’ Scheduling, Refills & Billing Questions
Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience.
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5 High-Impact Tax Strategies Every Physician Should Use in 2026 to Reduce Their Tax Bill
AI-native tax firm Gelt combines top human tax experts with AI to help physicians and healthcare practices use data-driven tax strategies to lower liabilities, improve profitability, and future-proof their finances.
Agentic AI Could Push Healthcare Into a Legal Gray Area, Attorney Says
Agentic AI is starting to make a splash in the healthcare world, but one attorney warns that it could also push the industry into a gray area of liability and patient safety. Without strong guardrails, errors could have life-or-death consequences, said Lily Li, founder of law firm Metaverse Law.
Penguin Ai Snags $30M to Simplify Prior Auth, Coding and Claims
Penguin Ai raised $29.7 million for its AI platform aimed at automating costly administrative tasks like prior authorization and medical coding. CEO Fawad Butt said the startup’s goal is to move beyond point solutions and create an “Epic of the healthcare back office.”
Why Traditional EMRs Are Holding Healthcare Back
Instead of creating new opportunities, traditional EMRs are constraining AI’s potential in healthcare.
Easing Frontline Pressure: How AI Can Lift the Administrative Burden Off Care Teams
AI agents excel in operating within compliance frameworks, offloading structured tasks while escalating edge cases to human providers. They show great promise in helping reclaim clinical capacity and reduce the mounting administration associated with modern medicine.
NEMT Partner Guide: Why Payers and Providers Should Choose MediDrive’s TMS
Alan Murray on improving access for medical transportation.
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MedCity Pivot Podcast: Clinical Documentation Improvement With Smarter Technologies
Smarter Technologies CEO Jeremy Delinsky explains how the company's AI infrastructure can help support health system's clinical documentation improvement efforts, ultimately strengthening RCM.
Bridging the Gap: AI Agents Address Healthcare’s Supply and Demand Challenges
By unlocking the benefits of AI in healthcare, the industry can stabilize the unbalanced supply and demand caused by limited resources and aging global populations.
From Hype to Impact: How Pharma Can Use Agentic AI to Drive Efficiency and Trust
Success with agentic AI won’t come from racing to adopt the flashiest tools. It will come from strategic alignment, understanding where AI can create real value, mitigating risk through thoughtful implementation, and ensuring transparency and oversight at every step.
The Age of Action: Seizing CMS’s Call to Reimagine Medicare
The combination of coverage awareness and care navigation powered by agentic AI has the potential to transform how older adults engage with the healthcare system.
How a New PE-Backed RCM Company Plans to Fix the ‘Transactional Bowels of US Healthcare’
Providers need a revenue cycle management platform that is more affordable and accurate, said Jeremy Delinsky, CEO of Smarter Technologies, during MedCity News’ INVEST conference. New Mountain Capital formed Smarter Technologies this week by combining three separate platforms it had already acquired.