Agentic AI: Shifting Medical Affairs from What’s Happening to Why
As healthcare data explodes, agentic AI has emerged as a solution to validate medical information through specialized agents working together behind the scenes.
As healthcare data explodes, agentic AI has emerged as a solution to validate medical information through specialized agents working together behind the scenes.
This year will be the turning point from AI “hype” to the adoption of meaningful AI and digital health solutions in pharma. Here four predictions.
Precision medicine offers a path for healthcare to become more proactive, more personalized, and more effective for every individual with a far more sustainable cost curve.
Agentic AI is emerging as “hireable” digital labor in healthcare, according to Nvidia’s Kimberly Powell. She argued that once health system leaders stop viewing AI as software and start treating it as a workforce asset, the technology could rapidly reduce burnout and expand access to care.
AI voice agents can improve call center customer service - here are some things to consider when exploring options.
"Agentic AI" is the next solution to help fix what healthcare has been focused on for years - connecting patients to care easily and efficiently, while reducing staff burden.
In a landscape where complexity has long been the norm, the power of one lies not just in unification, but in intelligence and automation.
The healthcare industry is contending with a difficult question: how to properly wield AI without taking on too much risk? Inherent in this battle is the role of humans. Here's how Merck's chief data officer is viewing AI.
At MedCity News’ Tête-à-tête Health event, executives from Sutter Health and Tampa General Hospital discussed how they are deploying AI, as well as how they are keeping governance and the human touch at the forefront.
Agentic AI company Hyro has now raised a total of $95 million. Its agents, which automate call center workflows, are used by health systems including Intermountain Healthcare, Bon Secours Mercy Health, Hackensack Meridian Health, Baptist Health and Sutter Health.
The way forward isn’t bigger models. It’s smaller, smarter ones. Small Language Models (SLMs) are designed to do what LLMs can’t: learn from enterprise data and focus on specific problems.
Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience.
Agentic AI is starting to make a splash in the healthcare world, but one attorney warns that it could also push the industry into a gray area of liability and patient safety. Without strong guardrails, errors could have life-or-death consequences, said Lily Li, founder of law firm Metaverse Law.
Penguin Ai raised $29.7 million for its AI platform aimed at automating costly administrative tasks like prior authorization and medical coding. CEO Fawad Butt said the startup’s goal is to move beyond point solutions and create an “Epic of the healthcare back office.”
Instead of creating new opportunities, traditional EMRs are constraining AI’s potential in healthcare.
AI agents excel in operating within compliance frameworks, offloading structured tasks while escalating edge cases to human providers. They show great promise in helping reclaim clinical capacity and reduce the mounting administration associated with modern medicine.